We started Clearsight in 2019 because every brand we talked to was stuck in the same loop: an Amazon agency managing ads, a 3PL handling fulfillment, a freelancer running catalog, and nobody accountable when Monday’s numbers came in soft.
Nobody owned the P&L. Everybody owned a deliverable.
We built Clearsight to be the thing we couldn’t find when we were buying services ourselves — one firm, one operator, one contract, one number to call.
What the work actually looks like
We run Amazon, Walmart, and Chewy for mid-market brands doing $1M–$50M in marketplace revenue. “Full-service” is an overused phrase, so here’s what it means for us in practice:
The same person who pitches your account runs it on Monday. No handoff to a junior team after the close. No rotating account managers. The senior operator named in your SOW is the one on your weekly call.
We own the catalog, the ads, the inventory planning, and the fulfillment — including the actual warehouse. South Bend, Indiana. 60,000 square feet. FBA prep, WFS, FBM, DTC, and kitting all happen in-house. When there’s a problem between the ad account and the warehouse, one phone call fixes it. Because it’s the same team.
The Clearsight model
Most Amazon agencies split along function: ads team, catalog team, strategy team. Clients end up managing the handoffs between them. We don’t run it that way.
Every engagement is a dedicated pod — strategist, account lead, media buyer, catalog analyst, creative. One pod. One P&L target. One weekly scorecard covering revenue, TACoS, Buy Box, contribution margin, and in-stock rate.
The incentive is your margin, not your ad invoice. We charge a fixed retainer, not a percentage of spend. When your ad efficiency improves, you keep the savings. That’s what aligned incentives look like.
What we run well
Amazon Seller Central and Vendor Central — account management, advertising (SP, SB, SD, DSP), catalog and A+ Content, Brand Store, Brand Registry enforcement, FBA prep and AWD from our own warehouse.
Walmart Marketplace — Item Setup, Walmart Connect, WFS, listing-quality optimization, and the operations work that turns a checkbox channel into real revenue.
Chewy — as a Preferred Agent (one of fewer than 30 agencies with the designation), we run Chewy 1P and 3P, Chewy Connect retail media, vendor inbound, and Autoship strategy for pet brands.
What we don’t run
We turn down brands in categories we don’t know well. Firearms, regulated supplements without DSHEA backing, single-SKU businesses testing the channel. If you’re a fit for another firm, we’ll tell you which one.
We don’t take a percentage of ad spend. It creates the wrong incentive.
We don’t hand accounts to juniors after onboarding. It’s in the contract.
Seven years, $385M+ in client revenue, 65+ brands. The same team that onboards you is still running your account in year three. Book a discovery call →